Pricing Details and Credit Terms

Pricing: Factory is not responsible for incorrect purchase order information; please verify all related item/order costs or contact Customer Service to confirm pricing details.

Pricing Changes: Due to the instability of raw material prices, factory reserves the right to amend the prices in this catalog after giving 30 days' notice. Please contact factory prior to confirming previously quoted large quantity orders. Published prices in this catalog are effective at the time of publication. Due to fluctuating currency and material costs beyond our control, the most current prices will always be published, with appropriate advance advisement on our website and those prices will prevail.

Payment: Standard terms are net 30 days. Payments not received within terms will cause production delays on current and future orders. 1 1/2 percent interest charge may be assessed on all past due balances. MasterCard, Visa and American Express (US based customers only); ACH and checks are accepted. Returned checks will incur a $30.00 service charge. Credit card payments that decline will incur a $10.00 fee. Deposits are required on all first-time orders and will continue to be required until terms are established. Contact our credit department for a credit application. Credit card numbers are not kept on file unless specifically requested. Terms may be revoked without notice. New customers must provide a resale certificate and tax exempt form, when applicable. CPS sells exclusively through verified promotional products distributors.

Price Quotations: Valid for 30 days due to uncertain raw material costs.

Assembly: Please note assembly charges where applicable.

Cancellations: All cancellations are subject to approval by the factory. Costs incurred will be billed for all work performed to point of cancellation, plus $30.00 (g).

Guarantee: All products are guaranteed against defects in material and printing subject to normal consumer applications. Claims must be made within 15 days. Product color finish may vary due to the manufacturing process. Plastic products may show molding/scuff marks resulting from the production and shipping processes. Poly bagging is recommended to minimize scuff marks, see individual catalog pages for pricing. The factory will not be held responsible for scuffed products. Mugs, cups, and bottles are not dishwasher or microwave safe, nor are they measuring devices; capacity stated is to the rim. Measurements for all items are approximate and may vary from lot to lot. Samples should be requested in advance for any items with which you are not familiar. CPS/Keystone is not responsible for the content, errors or omissions of artwork that would cause any loss of customer income or customer goodwill.

Return Policy: No merchandise may be returned without pre-approval from the factory. Please contact factory for an RMA# and ensure that it is clearly marked on all boxes being returned. Shipments without factory RMA# will be refused. All blank orders returned will be subject to a 15% of product price restocking fee.

Product Colors & Illustration: Product color finish may vary due to the manufacturing process. Logos used in marketing materials are for illustrative purposes only. This does not imply endorsements, nor has the owner for such design expressly authorized any items with the specific logos for sale to anyone. Products and product colors are approximate and are for illustrative purposes only; factory reserves the right to offer a substitute product that compares in price, design, type, and color for those shown in this catalog.